A medical receptionist will collect your details and understand reason for call. A fee applies for the service which can be paid for using a credit card over the phone.
Please CALL 000 if medical emergency
The video meeting will be scheduled in to suit your time. An email on how to join the video consultation will be sent after the call.
Ensure you have the the right setup to video call.
Review check list below.
Click the link in the email sent to join the video chat with your doctor.
Arrive a few mintues early to get comfortable and choose a private space.
The call will be scheduled to suit your time.
A ReadyCare GP calls you at your appointment time.
If considered urgent by the GP your prescription will be sent to your local pharmacy for pick up.
If you are too sick for work or school we can write you a medical certificate via email if appropriate.
With your consent, we will send a summary of your appointment to your regular GP so there are no gaps in your medical history.
Nurse on call and the after-hours GP helpline can help with information, advice and support.
The ReadyCare service can provide advice, as well as diagnosis, prescribe medication or refer you to a specialist if appropriate. With your consent, a summary of your care will be sent to your regular GP.
In some cases, we may ask you to send an image of your condition to aid in your consultation. The Telemedical Administrator will advise you at the time of your call if you need to do this, and provide the instructions on how to do so. Your consultation can also be conducted via video.
No. We recommend you have a regular GP to ensure the continuity of your care. ReadyCare is complementary to your regular GP, in those situations where they may be unavailable. And with your consent, we will always send a care summary to your regular GP following a ReadyCare® consultation, so they know what care you received.
A ReadyCare GP can help you with a short term prescription for certain medications where appropriate. If the doctor thinks it’s urgent, we can even have the prescription sent to your local pharmacy for you to pick up the same day.
If you meet certain eligibility criteria a referral to a specialist can be made by a ReadyCare GP.
Take a close-up in which the change in the skin is as sharply focused as possible. To give an indication of size, put a ruler or coin near the affected area.
Take a photograph at an angle showing whether the change is level with the skin or raised, and whether any blisters are filled.
Take an overall view that shows where on the body the affected areas is, and allows the contrast between unhealthy and healthy skin to be seen. How to send your photos Take 3 unedited photos and ensure they are in focus.